Topic: digital experience monitoring
Catchpoint adds ‘user sentiment’ to experience monitoring platform
Catchpoint today announced it is adding the ability to capture user sentiment to its digital experience monitoring platform. According to Catchpoint’s announcement, the new capability will offer enterprises “broader insights into the overall health and performance” of their applications and services. The offering rounds out the platform, which already performs synthetic, network, endpoint and real … continue reading
Monitoring tools need to evolve
People have come to expect a certain level of performance from their applications, whether using a consumer application, such as a retail website, or using a business application to get their jobs done. But most monitoring solutions have not adapted to this collapsing of the consumer and business worlds into one, making it difficult for … continue reading
Digital experience monitoring: An outside-in view
Gartner research describes three things that are required for a solution to be categorized as application performance monitoring: application discovery, diagnostics and tracing; data analysis; and digital experience monitoring. Digital experience monitoring, or DEM as it is sometimes called, is different from the other types of monitoring because it takes an outside-in view of the … continue reading
