Topic: user experience
Couchbase unveils updates to Capella
The cloud database platform company Couchbase today announced several new updates to its database-as-a-service, Couchbase Capella. According to the company, these enhancements are inspired by the technologies already widely used by developers to build modern applications. The company stated that this sense of familiarity is intended to help boost productivity and allow developers to more … continue reading
Reclaim the lost art of critique
When it comes to design, UX professionals are acutely aware of the importance of empathy. Understanding the pain points for the end user is key to creating the products that will serve their needs. Increased empathy ensures that a true view of those pain points is attained and there are many tools and best practices … continue reading
Balancing user experience and performance
Mobile apps have changed our world— from how we pay bills to how we date or order food, to even the ways we play games. They’ve opened up seemingly limitless possibilities, thanks to the talent of the developer community. Building the next killer app requires the creation of features that attract and delight while still … continue reading
How does your company help its customers with digital experience monitoring
Nik Koutsoukos, CMO at Catchpoint explained: In a digital economy enabled by cloud, SaaS, and IoT, applications and users are many and can be located anywhere. Catchpoint is the only Digital Experience Observability platform that can scale and support today’s customer and employee location diversity and application distribution. We enable enterprises to proactively detect, identify, … continue reading
Digital experience monitoring the key to supporting a distributed workforce
While making sure applications are up and running is important, it may be even more important to perform monitoring that is from the perspective of your users. After all, who cares if your APM data shows an application to be up and running if the user is experiencing an issue that’s gone undetected? This is … continue reading
The RUF framework creates a holistic customer experience report
Tim Jones, founder & CEO of app screenshot generator LaunchMatic, shared a story from when he served as growth product manager at Keepsafe Software. He and his team were struggling to create a holistic customer experience report that could be presented to the executive team. “We were receiving tens of thousands of support emails, app … continue reading
Digital experience monitoring more necessary than ever in an increasingly digital world
For many companies, digital transformation has been happening slowly over the years. But this year, the COVID-19 pandemic has forced companies to transform faster than before, or risk getting left behind. Brick-and-mortar stores needed to create digital storefronts, restaurants needed to invest more heavily into amping up their online ordering operations to support delivery and … continue reading
SD Times Open-Source Project of the Week: React Spectrum
This week Adobe introduced a new open-source project designed to help developers build great user experiences. React Spectrum is a collection of libraries and tools that focus on adaptive, accessible and robust user experiences. The project currently includes three libraries: React Spectrum, which is an implementation of Adobe’s design system React Aria, a library of … continue reading
premium Why accessible experiments matter
For software development teams, moving fast is key. But so is the confidence that you’re building the right thing in the first place. To reduce uncertainty, product and engineering teams are running more experiments across websites, apps, and every level of the stack to gain valuable data and real user feedback, enabling them to deliver … continue reading
How to solve your UI testing problems
Enterprises want to deliver software fast in order to keep up with market demands and stay competitive, but at the end of the day it doesn’t matter how fast they deliver software if it’s not pleasing to the end user. “Users are the ones who are going to be interacting with your application, so you … continue reading
premium The critical standard for design thinking
Experience is top of mind for companies across many verticals, and for good reason—user experience is expected to replace price and product as the key brand differentiator by next year. Delivering remarkable experiences requires thoughtful experience design (XD)—driven by a human-centric approach to solving problems. When we talk about human-centric approach, we think about design … continue reading
Mapping customer journeys: The path to better UX
Everyone today talks about improving customer experience, but what’s the best way to achieve this? A key challenge for solutions providers is how to obtain valuable feedback from users without experiencing their pain points first hand. Increased engagement is a must to achieve this. While this means dedicating more resources to the client, there is … continue reading
